Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your use of the VIV platform. By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By using our platform, you confirm that you meet these requirements.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account
• You agree to provide accurate and complete information
• You are responsible for all activities under your account

4. Use of Services

• You agree to use the platform only for lawful purposes
• You will not misuse, disrupt, or exploit the platform
• You will not attempt unauthorized access to systems or data

5. Payments & Refunds

• All payments are processed securely through third-party providers
• Prices are subject to change without prior notice
• Payments are generally non-refundable unless stated otherwise
• Any applicable taxes or fees may be added at checkout

6. Credits & Usage

• Purchased credits are non-transferable
• Credits may expire as per the plan terms
• Unused credits are non-refundable

7. Intellectual Property

All content, features, and functionality on the platform are owned by VIV and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the platform without permission.

8. AI-Generated Content

Our platform may generate content using artificial intelligence. While we strive for accuracy, we do not guarantee that AI-generated outputs are error-free or suitable for all use cases. Users are responsible for reviewing and using such content appropriately.

9. Limitation of Liability

To the fullest extent permitted by law, VIV shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

10. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or misuse the platform.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised Terms.